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See on GoogleWebsite maintenance: one number to call when something stops working
Hosting, domain, SSL, daily backups, updates, security and hours for changes in one monthly fee. Message us on WhatsApp, we make the change. We also work on websites built by others.
5.0 from 4 Google reviewsA website without maintenance does not stop working right away. First the phone number on it gets out of date, then the updates fall behind, then a plugin quietly breaks and the form stops sending. The owner finds out two months later, while wondering why nobody is getting in touch.
Maintenance is the boring part that protects everything else. That is why it has a fixed price, with no hourly billing and no surprises at the end of the year.
Three packages
1 hour of changes per month, response within 24 hours.
- Hosting, domain and SSL
- System and plugin updates
- Daily backups and restore
- Monitoring for downtime and malware
- 1 hour of changes per month
- Response within 24 hours during business hours
3 hours of changes per month, response within 8 hours.
- Everything in Basic
- 3 hours of changes per month
- Response within 8 hours during business hours
- Monthly speed and traffic report
- Small new pages and sections
6 hours of changes per month, response within 4 hours.
- Everything in Active
- 6 hours of changes per month
- Response within 4 hours during business hours
- Priority in emergencies
- Staging environment for larger changes
If we built your website, maintenance is already part of the package's monthly fee and is not paid twice. See website development.
What maintenance includes
Hosting, domain and SSL
The website runs on our servers, the certificate renews itself and the domain stays in your name. One line on the bill instead of three different invoices.
Updates
The system, the theme and the plugins are updated on a schedule, after a backup and with a check that nothing broke.
Backups
A daily copy with history. Restoring yesterday's version takes minutes, not panic.
Security
Monitoring for malicious code and suspicious logins, a protected admin login, and removal of entry points you do not need.
Changes to the website
1, 3 or 6 hours per month depending on the package: new text, a photo, a price, a page, a banner. Message us on WhatsApp and we do it.
WordPress maintenance
We work with WordPress and WooCommerce every day: plugin conflicts, a slow admin panel, a broken checkout, comment spam.
Migration from another provider
Moving a website is the most common reason people put off switching providers. Done in the right order, it takes one day and causes no downtime.
Review
We look at where the website is hosted, what it is built on, who holds the domain and whether anything is broken. We tell you honestly whether it is worth moving, or cheaper to build a new one.
Copy and test
We make a full copy of the website and the database in a test environment and run it there. The old website keeps working, with no downtime for you.
Switch over
We point the domain, add the certificate and the redirects, so your positions on Google are not lost. It is done in the evening, when traffic is low.
Check
Does the form send, do payments go through, is the speed better, is Search Console clean. Only then do we shut down the old hosting.
No access to the old hosting, or the developer does not reply? Tell us. It happens often, and there is almost always a way out through the domain.
Legal checklist: does your website pass
If your website serves customers in Bulgaria, these are the rules that apply. Every time we take over a website, we go through this list and tell you what is missing. Fixing the gaps is covered by the hours for changes.
Bulgarian e-commerce and company law
The Electronic Commerce Act (Art. 4) and the Commercial Register Act (Art. 13) require your company name, address, email and registration number (EIK) to be reachable from every page. We put them in the footer and on the Contact page.
GDPR and the Bulgarian data protection law
A privacy policy, a clear legal basis for the data from the form, and a retention period.
Cookies
A banner with active consent and an equally easy way to refuse, plus Google Consent Mode v2 for ads and analytics.
Prices in euros
The obligation to show prices in both leva and euros ended on August 8, 2026. We clean up leftover prices in leva and check the rounding.
Online store
Terms and conditions with a checkbox, the 14-day right of withdrawal with a standard form, and links to the Bulgarian Commission for Consumer Protection (KZP) and the platform for online dispute resolution.
Ordinance N-18
The Bulgarian rules on fiscal receipts: registration of the online store with the National Revenue Agency before the first sale when you accept cash on delivery or card, and reporting changes within 7 days.
Accessibility
Microenterprises are exempt, but we add alt texts, contrast, form field labels and keyboard navigation as standard.
We are not lawyers. We set up the standard package correctly and tell you when your case needs a lawyer.
Maintenance protects, growth is a different job
Questions about maintenance
How much does website maintenance cost?
150 EUR per month for 1 hour of changes and a response within 24 hours, 250 EUR for 3 hours and a response within 8 hours, 390 EUR for 6 hours and a response within 4 hours. Every package includes hosting, domain, SSL, backups, updates and security monitoring. Prices are in EUR, excl. VAT.
Do you maintain websites built by someone else?
Yes, that is the main part of the service. First we review the website and tell you what state it is in, what needs fixing right away and how much it will cost if it is more than one hour of work. Moving the website to us is free with an annual commitment, otherwise it is quoted separately.
What do the hours of changes cover?
Changing texts, photos and prices, adding a page or a section, a new banner, new opening hours, publishing an article, small design fixes. They do not cover a new design, new features or integrations, which are quoted as a separate project.
What does response time mean?
The time within which we reply and start working, every day between 9:00 AM and 8:00 PM Bulgarian time. If your website is down, we respond with priority in every package, whatever the fee.
Do unused hours roll over?
One hour rolls over to the next month; more than that does not accumulate. If you regularly need more time, it is fairer to move to the higher package than to pay for extra hours.
Can I stop the maintenance?
Yes, with one month's notice. You get a full copy of the website and the database, and the domain is in your name, so nobody can hold it back from you.
What our clients say
Let us look at your website before it breaks
Send us the address and a phone number. We check versions, backups, the certificate, speed and the legal pages, and tell you what is urgent and what can wait. Reply within 24 hours.